Right of withdrawal

You have the right to cancel your order without having to give a reason at any time before your goods are dispatched or within 14 days after delivery, such 14 day period beginning on the day after you receive the goods.

To exercise your right to cancel, you must inform us of your decision to cancel by phone, mail, or e-mail using the contact details set out above.

If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.

 

Cancellation consequences

You must send the goods back to us at your own cost (unless we delivered the item to you in error or the item is damaged or defective) without undue delay and in any event within 14 days after the day of the cancellation.

You will not have any right to cancel a purchase for the supply of any of the following goods:

In the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery.